Monthly Message -- September 2011
From Workaholics to Alcoholics
Coping with Addiction in Family Businesses
Thursday, September 15 - 7:30-9:00 a.m.
Having an effective drug and alcohol policy is important for any family business. It can protect your employees' safety, establish accountability, and minimize your liability should the unthinkable occur. An effective policy sets expectations for behavior and provides the basis for important discussions. It's imperative that you know how to recognize the signs of abuse and how to handle difficult problems and situations if they occur.
Scott Camp, a program consultant with Working Partners, a consulting and training firm that provides full-service drug-free workplace consultation and support services, will address these issues and share examples of how addiction can impact your family business.
In addition, two family business leaders who've implemented drug and alcohol policies and taken steps to prevent addiction issues in their own business will share their experiences and explain why developing a drug and alcohol policy is a valuable use of your time.
Join us to find out how to start critical conversations about addiction issues and policies and get information about prevention, education, and warning signs for which you should be on the lookout.
Don't miss the first educational program of the fall! RSVP online at www.familybusinesscenter.com or to Deana at 614-253-4820 or firstname.lastname@example.org.
Ensuring Your Legacy:
The Financial Aspects of Successfully Transferring Your Business to the Next Generation
Thursday, October 20 - 7:30-9:00 a.m.
You've worked hard to build your family business and create a financial legacy that will provide for the future of your family for generations to come. But how can you be sure the next generation is prepared for the transition? Darci Congrove, managing director of GBQ Partners, and a panel of family business leaders will discuss the ins and outs of successfully transferring a family business and its assets to the next generation of leadership. Find out why it's equally as important to prepare for the actual business and management transition as it is to complete the necessary financial plans and transactions.
Learn why cultivating the necessary management skills and taking the time to prepare for all aspects of succession pays off and paves the way for a smooth transition and a successful future for your organization.
Please RSVP to Deana at 614-253-4820 or email@example.com or visit www.familybusinesscenter.com.
Save the Date - Family Business Awards
Friday, November 4th - 11:30 a.m.-1:30 p.m.
In 1999, the Conway Center for Family Business began a tradition of recognizing excellence in family business. That tradition continues at the 2011 Family Business Awards Program this fall as we recognize family business success in the areas of succession planning and implementation, communication, community engagement, re-invention, milestone achievements, and support of a family business. Please reserve the date on your calendar for this opportunity to celebrate the achievements of your peers, clients, and friends. More details will be shared in future publications and will be available at www.familybusinesscenter.com.
Family Business Tour a Success!
This year's Family Business Tour and Networking Event was a rousing success! Nearly 100 family business leaders came out to Ricart Automotive to enjoy a wonderful sunny afternoon learning more about the behind the scenes activities that drive the Ricart team's successful customer service, sales, and marketing departments. And let's not forget the cars! There were amazing new and vintage models to look at and many attendees enjoyed taking the skid car out for a spin on the test track, too. Tom Dunson, of Commerce National Bank, even won a guitar and lessons in the great tradition of Fred Ricart's famous commercials. Thank you to the Ricart family and their accommodating staff who orchestrated a great event with tasty food from Sanese Services and who catered to guests, even driving them around the extensive grounds of the Mega Mall throughout the event.
Summer is drawing to a close and that has us thinking about education and heading back to campus at ODU for the Conway Center's monthly morning programs. It also means it's time to refocus on strengthening your family business and reconnecting with family business leaders and advisors at programs, events, and through peer groups. Several recent articles have touted the value of continued training and education for the success of family-owned businesses. We agree and we've lined up an informative series of programs to do just that.
This fall's educational program topics range from developing drug and alcohol policies to the financial aspects of succession planning to a special program featuring the family behind the successful Wendy's restaurants. We're also starting a new peer group this month that will help you take your family business to the next level by improving your marketing programs and strategies. We look forward to seeing all of you and getting to know our new members. We are excited to welcome Shelley Brown as Outreach Coordinator for the Center. Shelley has an outstanding background assisting non-profit organizations in being successful; she helped the American Red Cross for ten years in connection with the education and community service activities.
Dick and Deana
White Castle Exec Named Volunteer Fundraiser of the Year
Jamie Richardson, Conway Center for Family Business advisory board member and vice president for corporate relations at White Castle System, Inc., was named the 2011 Volunteer Fundraiser of the Year by the American Red Cross. Congratulations Jamie!
Ohio Power Tool Recognized on Inc. 5000 List
Congratulations to Conway Center member Ohio Power Tool and the Amstutz family for being named to Inc. magazine's 2011 list of the nation's 5,000 fastest-growing private companies!
New Marketing and Sales Peer Group Starts 9-28!
Beginning in September, CCFB Board Member and chief strategy officer of GREENCREST, Kelly Borth, will facilitate a new peer group for family business leaders who want to create marketing and sales strategies to improve their bottom line and industry presence. The 10-month series will offer family business leaders hands-on techniques to take their organization to the next level. It will take place on the fourth Wednesday of each month from 7:30-9:00 a.m. at GREENCREST and will cover the following topics.
September: Listen to Your Customers: Conducting a Customer Survey
October: Know Your Competitors Strengths and Weaknesses: Creating a Competitive Matrix
November: Forecast the Future: Identifying Trends That Keep Your Business Relative
December: Know Your Strengths, Weaknesses, Opportunities and Threats: Developing a SWOT Analysis
January: How Good Are You at The Game? Developing a Leading Marketing Strategy
February: Create A Unique Brand: Understanding Your Market Differentiation
March: Express Your Brand Uniqueness: Defining Your Brand Message and Expression
April: Determine Your Goals: Establishing Where Growth Will Come From
May: Manage The Sales Process: Developing An Accountable New Business Program
June: Find Your Best Prospects: Creating an Action Plan That Gets You Noticed
To sign up for this series, please contact Peer Group Coordinator Connie Nicholson at firstname.lastname@example.org.
Upcoming Peer Group Meetings
To sign up for any of this month's peer group meetings or to learn more about peer group opportunities contact Peer Group Coordinator Connie Nicholson at email@example.com or visit www.familybusinesscenter.com.
Family Business Leaders Peer Group
CEO Peer Group
Women in Family Business Peer Group
Next Generation Leaders Peer Group
Welcome New Members
Atlas Butler Heating and Cooling
Atlas Butler Heating and Cooling has been one of Ohio's premiere heating and cooling solution companies since it began in 1921. Led by President Mark Swepston, Atlas Butler is currently in its third generation of family ownership. Fourth generation member Michael Swepston serves as the company's marketing director. The company prides itself on providing high quality diagnostics, evaluations, and implementation of solutions for heating, cooling and air quality problems for both business and residential customers. Atlas Butler also is known for its highly trained and friendly staff, convenient scheduling, and consideration of customers' budget and needs.
Hyzdu Wealth Management Group
Founded in 1974 by Mike Hyzdu Sr, the Hyzdu Wealth Management Group at UBS specializes in working with multigenerational families. As family business owners themselves, the Hyzdu's are dedicated to finding tax-smart ways to maximize family wealth, and provide for all generations. The team includes subject matter experts who specialize in; asset and liability management, insurance, estate planning, and business succession / liquidity strategies.
Jendco Safety Supply
Jendco Safety Supply started in 1989 as a women owned, EDGE certified, wholesale safety supply company. Jendco Safety Supply specializes in providing everything for contractors who are involved in the removal/abatement of hazardous materials, such as asbestos, lead, mold and contaminated soils. Jendco works closely with general contractors, city, state, and federal agencies in providing high quality name brand personal protective equipment and safety equipment. They stock most items in their warehouse located on the east side off 70 and Alum Creek. Beth Jarvis, president and founder of Jendco Safety Supply, attributes the success of this first generation safety business to her staff of 15 employees (which includes two of her children) and being committed to providing superior service, technical assistance, and a broad range of products to meet the needs of her customers, now and in the future.
Welcome New Service Provider
Oxiem Interactive is dedicated to strengthening brand experiences and accelerating online growth in a web-driven world. With offices in Columbus and Springfield, Ohio their fast growing team includes 18 digital marketing specialists focusing on strategy, design, content creation and development. Oxiem helps clients in the areas of web, search, social and mobile. This blend of services and capabilities maximize pre-click and post-click web marketing effectiveness.
Preparing for Tough Questions on Retirement Plan Fees
Conway Center Service Provider Kyle Pifher recently provided expert tips and advice to Smart Business Magazine on defined contribution plans. The article addresses the new fee disclosure regulations and provides insight on how simplified plan design and financial literacy tools can help employees meet their goals. Learn the benefits of leveraging retirement readiness and advice tools to assist employees in saving and accumulating sufficient retirement savings. Reap the benefits of defined contribution plan best practices to:
*Keep your employees' retirement goals in the forefront
Read Kyle's full article and learn how plan design can encourage savings and promote financial independence: Easy Does It: How to Help Employees Retire by Simplifying Defined Contribution Plans
Free Webinar -- Boundaries and Boundary Issues in the Family Business
It can be very tricky to establish and maintain boundaries in family business. Everyone plays multiple roles as a family member and as part of the business, thus opening many opportunities for boundary confusion, trespass, and conflict, particularly when outdated roles and unresolved conflicts from one domain seep into the other. Find out more about this fascinating topic from social psychologist and award-winning journalist Jane Adams, Ph.D., of The Network of Family Businesses, in her free webinar "Boundaries and Boundary Issues in the Family Business" on Tuesday, September 20, 2011 from 11:00 a.m. - 12:00 p.m. Reserve your place now at: https://www3.gotomeeting.com/register/751735558. After registering you will receive a confirmation email containing information about joining the Webinar.
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Connect With Us
Conway Center for Family Business
J. Richard Emens
Membership in the Conway Center for Family Business is open to all family businesses in Central Ohio.
For more information on the benefits of membership, visit: familybusinesscenter.com