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Conway Center for Family Business

Monthly Message -- June 2012

Join Us For Family Business Night At The Clippers!

Tuesday - June 26

7:05 P.M.

Huntington Park

It's almost time for Family Business Night at the Clippers -- Have you ordered your tickets yet? Don't miss this opportunity to watch a great game with your family, your employees, your clients, and others who are passionate about family business! We've purchased a block of tickets and are reselling them at face value ($10 per adult ticket, $7 per youth ticket). Tickets are going fast so be sure to reserve yours by sending your desired ticket quantity to Deana at gordon@familybusinesscenter.com or calling the office at 614-253-4820.

If you've already ordered tickets, watch for them in the mail. We will send them to you no later than June 12th.

Family Business Awards Call for Nominations

Deadline - July 27th

Nominate a Family Business Today!

Does your family business or one that you know deserve to be recognized for a significant accomplishment or milestone this year? If so, please let us know so we can recognize their success at the 2012 Family Business Awards Program.

We are looking for family businesses that deserve recognition in one the following award categories: Communication - recognizes family businesses that have developed tools or strategies for effective communication within their company or with their family members regarding the business; Community Engagement - recognizes family businesses that have made a significant contribution to the Central Ohio community; Milestone Achievement - recognizes family businesses that have reached a significant milestone during 2012 (longevity, business, or other significant achievement); Re-Invention - recognizes family businesses that have successfully adjusted their business strategy or focus to address a changing business climate or societal demands; Succession Planning/Implementation - recognizes family businesses that have developed or completed a succession plan or transferred leadership; and Support of a Family Business - recognizes organizations or individuals that have shown support or demonstrated a commitment to the strength, success or longevity of a family firm.

To nominate a deserving family business, submit your nomination online by clicking here or send the company's name and contact information, along with the category for the nomination and the reason you are nominating them to Deana Gordon at gordon@familybusinesscenter.com.

We'll send each nominated company an application form and let them know you submitted their name. It's a great way to recognize a client, customer, or peer for their hard work. Don't wait; send in your nominations today!

Mark Your Calendar!

9th Annual Family Business Tour and Networking Event!

August 23 - 4:00-6:30 p.m.

Hosted by: A.D. Farrow Co. Harley Davidson

491 W. Broad Street, Columbus, OH 43215

Be sure to reserve time on your calendar to help us celebrate A.D. Farrow Harley Davidson's 100 year anniversary and explore one of Central Ohio's oldest family businesses at the Conway Center's 9th Annual Family Business Tour and Networking Event. Owner Bob Althoff will share how the business grew from a small storefront in Nelsonville, to one of the largest and most successful establishments in Harley-Davidson history. Check out the Harleys and celebrate their legacy with complimentary ice cream from Velvet Ice Cream and hot dogs and coneys from Phillips Original Coney Island at A.D. Farrow's downtown location!

Directors' Insight

The Fambassador teams that are leading our first-ever membership effort are off and running! So far they've brought in six new members!

Tied for first place:
Bea Wolper of Emens & Wolper and Mark Frendt of RICOP Construction with 2 each!

Tied for second place:
Skip Murray of Murray Associates and Caroline Shroyer of Grove City Tree Service with 1 each!

Great job - keep up the good work!!

Our newest members are Advance Sign Group, Cuzzins Yogurt, DaNite Sign, The Robert Weiler Company, Rudolph Brothers & Co., and Up Your Market. Be sure to welcome them at our next program or event.

We would like to thank everyone who participated in our recent survey of family businesses. We had a great response rate -- 47.3% of our members completed the survey! Your input and candid responses are important and will help us develop future programs and services that meet the needs of family business leaders.

The responses revealed that Conway Center members depend on business peers for advice and rank them as one of their top three business advisors, along with attorneys and accountants. In addition, members indicated their top sources for finding information about managing a family business were friends/colleagues/peers, family business organizations, and seminars/workshops. These results reinforced our commitment to provide opportunities for you to connect and learn from family business peers through peer groups, case studies, and educational programs featuring successful family business leaders.

Congratulations to the five lucky survey participants who won one-year subscriptions to Family Business Magazine: Matt Muetzel, of Muetzel Plumbing and Heating Co., Craig Hoyt of Buckeye Boxes, Diane Warren of Katzinger's Deli, Suzanne Amstutz of Ohio Power Tool, and Paul Vellani of V.A.T.!

Dick and Deana

Upcoming Peer Group Meetings

To sign up for any of this month's peer group meetings or learn more about peer group opportunities contact Executive Coordinator Caroline Shroyer, shroyer@familybusinesscenter.com, or visit www.familybusinesscenter.com.

Business Development Peer Group
June 13 - 8:00-9:30 a.m.
Hosted by Sequent, 4700 Lakehurst, Suite 200, Dublin
Topic: Hiring GOOD Employees with Aimee Houde of Sequent

CEO Peer Group (RSVP Required)
June 14 - 3:30-7:30 p.m.
Buckeye Yacht Club, 5019 North Bank Rd., Buckeye Lake, OH 43008
If you are a CEO who's interested in joining, we encourage you to try one out.

Next Generation Leaders Peer Group
June 14 - Noon-1:30 p.m.
O'Brien & Associates
47 W. Third Ave., Columbus
Members of this group participate for one full year. Next group begins in January.

Women in Family Business Peer Group
June 14 - 7:30-9:00 a.m.
Griffin Center at Ohio Dominican University
Topic: Differences in Male vs. Female Communication and Expression

Marketing/Sales Peer Group
June 27 - 7:30-9:00 a.m.
Hosted by Catering By Design at Sanese Services
6465 Busch Blvd., Columbus
Topic: Find Your Best Prospects: Creating an Action Plan That Gets You Noticed

Welcome New Members

Katzinger's Delicatessen
Diane and Rachel Warren
475 S. Third Street, Columbus, OH 43215
614-228-3354 for the Deli/614-228-7297 for Catering
www.katzingers.com

Katzinger's Delicatessen was founded in 1984 and shortly after became known as a Columbus institution. Owner Diane Warren works with Eric Dennison and Michelle Johnson to provide the best food and service possible to keep their customers satisfied. Diane also frequently calls on her daughter, Rachel Warren, a chef in Brooklyn, for recipe and problem solving suggestions. The deli features the usual deli fare of sandwiches, soups, salads, Jewish specialties, and desserts and also has a catering department and a specialty foods shop with artisan cheese, breads, olive oils, and more. Katzinger's has won many awards over the years including best deli, best sandwich, and best Reuben. Katzinger's also was featured on The Food Network show The Best Thing I Ever Ate in 2011.

Kokosing Group, Inc.
Brian Burgett, Barth Burgett, Marsha Rinehart
6235 Westerville Road, Suite 200, Westerville, OH 43081
614-212-5618
www.kokosing.biz

Founded in 1951 by William Burgett, Kokosing Construction Company is a self-performing heavy civil contractor, with operations throughout the North Central United States, mainly Ohio and the contiguous states. Kokosing owns and maintains a fleet of more than 450 pieces of major construction equipment, and is one of the largest employers of union construction craftsmen in the region, employing around 3,000 people at peak. These resources, along with their strong financial position and depth of experience, allow them to undertake and successfully complete projects of great complexity, with contract amounts in the hundreds of millions. Kokosing's self-performing capability allows them to control the pace, flow, and schedule of projects, rather than relying on the performance of others. The ability to successfully meet completion dates and expedite owner's beneficial use of their sites and facilities has resulted in the opportunity to perform multiple projects for repeat clients for decades. Today, the company is led by the second generation which includes: President and CEO Brian Burgett, Chairman of the Board and Assistant Secretary Barth Burgett, and Executive Vice President and Secretary Marsha Rinehart.

Rotary Products Inc.
Gary, Chris, Ben and Brie Buechel
202 E High Street, Ashley, OH 43003
800-457-5251
www.rotaryproductsinc.com

Founded in Columbus in 1958 by James Buechel, Rotary Products Inc. began as a broom refilling service, but has diversified over the years to offer a variety of different products and services. Today, they make dock seals and shelters, strip doors, and have expanded their business activity to include the distribution of all types of loading dock products. The company moved to Dublin in 1971 and then to its current location in Ashley, Ohio in 1981. Jim Buechel transferred the business to his two sons, Gary and Chris, in 1982. The brothers currently own and operate Rotary Products along with third generation members and cousins, Brie and Ben Buechel.

CHECK OUT THESE PROGRAMS

CMC Interview with Rhett Ricart

The Conway Center is pleased to partner with the Columbus Metropolitan Club on its Leadership Legacies Program. Family business leader and longtime Conway Center member, Rhett Ricart, CEO of Ricart Automotive, will talk about how he and his brother Fred grew the business their father started to be one of the largest dealerships in the Midwest during an interview with Don DePerro, publisher of Business First, on Wednesday June 6, 12:00 - 1:15 p.m. at the Athletic Club of Columbus. Conway Center members receive a $10 discount off the regular guest rate of $40. Registration deadline is Tuesday, June 5th. To register, please contact P. Susan Sharrock at psusan@columbusmetroclub.org or visit www.columbusmetroclub.org for registration and parking information.

Free Webinar: Working with Family Business Advisors

Have you ever thought that maybe there was an easier way to work with your family AND work on the business? Do you sometimes wonder what can I do and what can my family do to transition our business to the next generation? How do we develop new leaders? Is it wrong to put the family first? The business first? Do I have to choose? There are a lot of unique questions that come up when working with your family in a business. In this sixty minute webinar, Drew Mendoza, the Managing Principal of Family Business Consulting Group, Inc., will discuss family business challenges and answer your questions about when you need an advisor, how to choose one, how much they cost, and what to expect when working with one. This free webinar (for family businesses only) will take place at 1:00 pm EST on June 20, 2012. Click here to register.

Developing Leaders Program

The value of a great leader cannot be overstated and organizations thrive with great leadership. Murray Associates' work on Developing Leaders has evolved over the past 20 years and is founded on the basic premise: The key to a positive bottom line is directly associated with the quality of leadership. People do not leave companies they leave managers. Their program provides the ability to develop leaders with stronger strategic decision-making skills for today's corporate challenges. Today, most companies are faced with doing more, but with less people. A leader's number of direct reports is exponentially higher and embracing operational excellence is expected. The Developing Leaders program keeps pace with the new business climate and is a valuable tool for sales managers, coaches, executive directors, supervisors, team leaders, project managers, office managers and all who lead. The two-day program is held on the second Wednesday and Thursday of each month -- For more details contact Bryan Driscoll of Murray Associates at 614-873-7227 or bryan@murrayassociates.com.

MEMBER NEWS

A.D. Farrow Provides Roar of Support
The Columbus Dispatch
Just when they need it, encouragement comes from some of the most-enthusiastic - and, perhaps, unexpected - cheerleaders on the course - most of them members of a local Harley owners group associated with A.D. Farrow Co., which owns three central Ohio dealerships.

Spartan Logistics Recognized for Customer Service
Profile Magazine
"The customer is always right" is a mantra held sacred by all employees at Spartan Logistics, from the truck drivers to the father-and-son duo at the helm of this economy-defying company.

White Castle feeds American military members for Fleet Week
QSRweb.com
Thousands of sailors, Marines and members of the Coast Guard are celebrating Fleet Week in New York City this week, and will be treated to White Castle sliders on the deck of the USS Wasp. More than 2500 military personnel will be served approximately...

Interesting Reading

Retirement & Estate Planning: A Taxing Dilemma
Columbus C.E.O. Magazine
But now, uncertainty looms again. The $5 million federal exemption is scheduled to run out at the end of this year (unless Congress decides otherwise), dropping to $1 million.

Coming transparency on fees may jolt 401(k) participants
The Columbus Dispatch
Figuratively speaking, the typical 401(k) savings plan is supposed to serve as protective armor - an impenetrable shield against financial hardship in retirement.

Small Businesses Ready to Hire
Business First
About three out of every four Columbus area small businesses plans to hire additional workers during the next year, a Columbus Chamber of Commerce survey found.

Family-business entrepreneurs take care of family
Knoxville News Sentinel
Successful family businesses have a secret. Their entrepreneur places high value on the family's contribution to the business...

Who's Taking Over the Family Business?
U.S. News & World Report
Running a family business is tough work. And one of the hardest parts of the job is deciding who will take over the business. What if there isn't a second generation to take over? Or perhaps there is a second generation, but they're not...

How Can Family Business be More Entrepreneurial?
Forbes
Family businesses might be considered incompatible to entrepreneurship because they are usually tradition-bound, multi-generational, and considered diametrically opposed in terms of assumptions and actions. Family businesses comprise nearly 80% of...

Passing the Family Business From Mother to Daughter
NuWire Investor
When it comes to Mother's Day, it's common for many who want to show appreciation for mothers to focus on what it is that makes women great moms; however, there's obviously more to the story of any woman. Sometimes that story is one of business acumen...

Succession planning vital for family business
The Southern
For businesses to endure beyond one generation, a business owner will inevitably have to turn an estate planning strategy into a business succession strategy. For even the best-run family business, its lifetime can be fleeting.

How Great Family Businesses Skirt The Feuds, And Other Pitfalls
Fast Company
Scott Moorehead started working for his parents' business, The Cellular Connection (TCC), during the summers when he was still in high school. When he went...

Column: My rollercoaster ride to save the family business
thejournal.ie
In all my 40 years in business I can honestly say I have never experienced a rollercoaster ride like I have these last weeks, from the heartbreak of losing a business to the euphoria of being able to save it. Being a family enterprise...

Your Unprofitable Customers Are Killing You
Forbes
We have a client that is a family business with 1100 total customers. This client was shocked to find out that 350 of their clients are unprofitable. And so were we. Unprofitable customers resulted in a two million dollar loss to their bottom line.

A Family Wired For Perpetual Dependence
Every Family's Business
When the sale of a family business is all about a founder becoming wealthy and their children losing their jobs, you can see why so few ever put themselves in...

Ask an Expert: Entrepreneurs, you need a great company name
USA TODAY
Q: I just bought the family business from my father. It has been in our family for three generations and I think the business and the brand desperately need some updating. My dad hates the idea of me changing anything, let alone the name of the...