Monthly Message – August 2015 - Conway Center for Family Business

Monthly Message – August 2015


MONTHLY MESSAGE  – August 2015

Developing a Successful Family Business Culture

September 17 – 7:30-9:00 a.m. (Thursday morning)

Alumni Hall at Ohio Dominican University

1216 Sunbury Rd., Columbus, OH 43219

Donatos Chairwoman Jane Grote Abell will share her strategies for creating a great culture in a family business. She’ll teach you her four C’s — compassion, character, courage and conviction  — and give examples of what’s worked for Donatos, including tips for creating a positive culture in a family business for both family and non-family employees.
For starters, Jane teaches a class for new managers and gives out her cell phone number so they can reach her any time they have an issue that needs her attention. Having a great team that she trusts allows Jane to focus on Donatos’ mission to promote goodwill through product and service, principles, people, and public service, while managers take care of customers on the front line.
One of the reasons that Jane spearheaded efforts to buy back Donatos from McDonald’s in 2003 was that she and her dad – founder, Jim Grote – wanted to bring back the company culture that focused on a quality product, good customer service and a rewarding work environment. They’ve done that – and more – and she’ll share their journey with you during this program.
You’ve seen her on Undercover Boss, now come out to meet her in person to learn how to create a successful culture in your family business. You’ll even get a sneak preview of Jane’s new book and an opportunity to win one of the first copies when they come out later this fall!
We are expecting a large turnout so be sure to RSVP to Heather Howell at or 614-253-4820. The program is free for Conway Center members and $35 for non-members. Family business leaders attending for the first time may attend as our guest.

Doing well by Doing Good:
Philanthropy and your Family Business

The Columbus Foundation
1234 E. Broad Street

Columbus, OH 43205

Wednesday, September 9, 2015 (late afternoon)
4:30-5:30 p.m. – Educational Program
5:30-6:30 p.m. – Cocktails/Appetizers

Conway Center Co-Founder Bea Wolper, President of Emens & Wolper Law Firm, and Lisa Jolley, J.D., CAP®, Director of Donor Services and Development at The Columbus Foundation will present an educational program focusing on the benefits of structured philanthropy for the family business.  This thoughtful, structured approach to charitable giving applies to all size companies and causes that you champion. 
Topics will include:
  • What makes a good gift?
  • How do you begin the philanthropic discussion?
  • How can philanthropy help you with succession planning?
  • Working with The Columbus Foundation as a business owner, family, or company.
  • Strategies for getting the next generation involved and ideas for engaging all ages in charity.
Please RSVP to Donna Jordan at 614-251-4000 or
by September 2, 2015.

Stand Out from the Crowd
Marketing Strategies to Boost Your Family Business’ Brand 

October 15 – 7:30-9:00 a.m.

Alumni Hall at Ohio Dominican University

1216 Sunbury Rd., Columbus, OH 43219

Conway Center board member and service provider, Kelly Borth, CEO and Chief Strategy Officer of GREENCREST, will lead an informative panel discussion about best practices for marketing and branding your family business. She’ll draw from her 35 years of experience and work with Central Ohio family businesses to illustrate proven strategies that you can apply to your organization to help it stand out and get the recognition it deserves.

You’ll hear from these family business leaders about how they’ve used marketing to grow their businesses
Steve Arnold, The Strait & Lamp Group; Dianne Grote Adams, Safex; Elizabeth Blount McCormick, UNIGLOBE Travel Designers; and Mike Vargo, VARGO® Companies.

Kelly is a valuable resource for the Conway Center’s Business Development Peer Group, a featured columnist for Smart Business magazine, and a facilitator of marketing-related topics for The Entrepreneurship Institute. A full-service marketing, advertising, public relations, digital and social media agency, GREENCREST specializes in turning market players into industry leaders.™

Sign up today!

RSVP to Heather Howell at or 614-253-4820. The program is free for Conway Center members and $35 for non-members. Family business leaders attending for the first time may attend as our guest.

Directors’ Insight 

August signals the end of summer and, for many, the start of school. For the Conway Center, it means returning to our “normal” schedule of monthly morning educational programs, resuming monthly peer group meetings, gearing up for the Annual Awards Program and Expo (November 9 at Easton Hilton), and working on programming plans for the next calendar year.
For members, we hope it means you’ll be checking out the schedule of upcoming events and learning opportunities and adding them to your calendar. There are some great ones you won’t want to miss! Click here for the full list.
It’s also your opportunity to try out a different peer group with many of them re-starting in September: Business Development, CEO, Human Resources, Leadership Development, Online Strategy, Succession Planning, or Women in Family Business are all good bets. We’ll also be adding two new peer groups, Finances for Family Businesses and Leadership Development 2.0, so watch for news about both groups in a separate email.
It’s been fun seeing many of you at our more casual summer events – especially the 12th Annual Family Business Tour and Networking Event that the Schoedinger family kindly hosted for us this month. We look forward to seeing more of you as we all go “back to school”!
Dick and Deana

17th Annual Family Business Awards and Family Business Expo
Monday, November 9, 2015

Hilton Columbus at Easton
Easton Town Center
3900 Chagrin Drive, Columbus, 43219
Expo: 10:00 a.m. – Noon
Luncheon: Noon – 1:30 p.m.
Sponsored by:
Business First, Commerce National Bank, Definity Partners, Fathom, Gryphon Financial Partners, Rider + Reinke Financial Group, Taft/, and White Castle.

Awards Luncheon
Mark your calendar now for the 17
th Annual Family Business Awards Program on Monday, November 9, 2015. This event celebrates the accomplishments of outstanding family businesses within our community by honoring family businesses with awards in the following categories: Community Engagement, Communication, Family Business of the Year, Lifetime Achievement, Milestone Achievement, Re-Invention, Succession Planning, and Support of Family Business. 
Individual tickets:   $50 for members, $75 for non-members
Tables for 8:            $325 for members, $500 for non-members

RSVP by October 28, 2015, to Heather Howell at or 614-253-4820.

Awards Applications – Due August 21!
If you receive a nomination for an award this year, be sure to send in your application by 5:00 p.m. on August 21, 2015. Applications may be mailed to: Deana Gordon, Conway Center for Family Business, 1216 Sunbury Road, Columbus, OH 43219 or delivered to our office at 1348 Sunbury Road, Columbus, OH 43219.

Family Business Expo

Don’t miss this outstanding business development opportunity only available to Conway Center Family Business and Service Provider members!  The Expo is a great way to showcase your business, products or services to more than 500 family business leaders and advisors who will attend the Awards Program. 
  • Expo display tables may be reserved for just $150 prior to September 11, 2015 (Tables will cost $175 after that date)
  • Table reservations include two Awards Luncheon tickets.

Please RSVP for the Expo by September 11, 2015 in order to guarantee your space. Contact Jill Hofmans at or 614-253-4820 for more information. 

Conway Center Peer Groups 
To sign up for any of our peer group meetings or to learn more about peer group opportunities contact Assistant Director, Jill Hofmans, at
or visit for a full schedule of Peer Group programs.
Note: We will be adding two new peer groups this fall – Leadership Development 2.0 and Finances for Family Business – sponsored by Holbrook & Manter. Watch for a special email with details about both coming your way soon!
CEO Peer Group
August 20, 2015
3:30-7:30 p.m.
Cardo’s Pizza and Spirits
7897 Refugee Rd, Pickerington, OH 43147
RSVP Required
Online Strategy Peer Group
September 2, 2015
8:00-9:30 a.m.
Fathom Columbus
1465 Northwest Blvd., Columbus, OH 43212
Topic: How to Crank Out Quality Content Quickly
Women in Family Business Peer Group
September 8, 2015
7:30-9:00 a.m.
Room 274 – Griffin Center at Ohio Dominican University
Topic: Creative Team Building and Your Family Business Culture
Next Gen Mixer
September 9, 2015
5:00 p.m.
Miner 49/Caddy’s Delight
1158B West Third Avenue, Columbus, OH 43212
Succession Planning Peer Group
September 10, 2015
7:30 a.m. – 9:00 a.m.
Room 274 – Griffin Center at Ohio Dominican University
Topic: Considerations in granting profit sharing and equity interests
Leadership Development
September 15, 2015
8:00 – 9:30 a.m.
Room 274 – Griffin Center at Ohio Dominican University
Topic: TBD

Welcome New Members 
Corrotec Inc.

Benjamin Stratton, David Stratton, John Stratton
1125 W. North St., Springfield, OH 45504
(937) 325-3585 


Corrotec Inc. was founded in 1981 to serve the electroplating and surface finishing industries. Today, the company has 32 employees located in Springfield, Ohio.  Corrotec designs, manufactures, installs, inspects and services equipment for surface applications in the automotive, aerospace, medical, and oil and gas industries – including hundreds of engineered products and turn-key systems in operation across the country. From single plating tanks to flexible, JIT, software-driven turn-key finishing operations, Corrotec wants your challenges. Attorney, and third generation member, Ben Stratton is the corporate affairs manager, and joined the business in 2013. His father, David Stratton – vice president and general manager, and uncle, John Stratton – vice president of operations – also play key roles in the company.

Kaiser Consulting

Lori Kaiser, Dan Kaiser, David Kaiser
34 Grace Drive, Powell, OH 43065
(614) 378-5361 

Founded in 1992 by Lori Kaiser, CEO, Kaiser Consulting specializes in a broad range of industry-specific accounting business and consulting services, including: audit preparation, internal control review and recommendations, process improvement, controller and business analyst functions, IT compliance, security testing, risk and policy reviews, and financial analytic services.  Dan Kaiser, Lori’s husband, provides financial/controller services and operational services on an “as needed” basis.  Their son, David, is an accounting major who works at the company during the summer and intermittently throughout the year.     

Outreach Promotional Solutions

Nevin Bansal, Sunita Bansal, Erin Mitchell
6848 Caine Rd., Columbus, OH 43235
(614) 484-7329

Outreach Promotional Solutions provides companies and organizations with comprehensive marketing solutions, including: printing, promotional items, apparel, design, digital marketing and strategic planning. In addition, the company supports nonprofits and community organizations through unique partnerships.  Outreach was founded in 2012 by husband and wife team, Nevin and Sunita Bansal.  The inspiration for the company began with a partner print company started by Nevin’s parents – Paul and Usha Bansal – who launched a print franchise, “The Ink Well of Akron”, in 1988. Although Outreach Promotional Solutions is a separate company, both companies partner to share resources and execute projects. Nevin is Outreach’s President and CEO, while Sunita is Vice President, supporting the business with development, strategy, and financials.  Erin Mitchell is the company’s Marketing Solutions Specialist.

Welcome New Service Provider  

Porter Wright Morris & Arthur LLP

Curt Loveland, Rick McQuown, Ned Segelken, Erin Siegfried, Jeremy Siegfried, Lori Kimm
41 South High Street, Suite 2900, Columbus, OH 43215
(614) 227-2000

Started in Columbus in 1846, Porter Wright Morris & Arthur LLP specializes in business law.  With offices in Columbus, Cleveland, Cincinnati, Naples, Florida, and Washington D.C., Porter Wright attorneys provide legal counsel to many different industries in a variety of practice areas, including: corporate and securities, mergers and acquisitions, business succession planning, personal wealth and estate planning, tax planning and compliance, banking and finance, real estate and labor and employment.  Look for these partners from the Columbus office at Conway Center programs: Curt Loveland, Rick McQuown, Ned Segelken, Erin Siegfried, Jeremy Siegfried, and Lori Kimm.  Porter Wright lawyers hold leadership roles in many national, state, and local bar associations, in addition to judicial societies and professional organizations. 

Member News 
For nearly seven decades, Highlights magazine has been used to comfort anxious young souls trapped in dentists’ offices and pediatrician waiting…
Columbus Dispatch
MPW Industrial Services
, a cleaning-services company, broke ground last week on a new building that will house its engineering and technology…

Behind the Growth of Columbus’ Women-Owned Businesses

Columbus CEO magazine
In a perfect example of contacts paying off, (Elizabeth Blount) McCormick’s company (Uniglobe Travel Designers) was just awarded a national three-year contract to serve 100,000 members of Novation, a leading healthcare services company…

Velvet Ice Cream Set for Biggest-Ever Expansion, More HQ Jobs

Columbus Business First
To get more 
Ice Cream into freezers, 
Ice Cream needs a bigger freezer of its own. The Utica-based company is undertaking its biggest capital project ever with a new $3 million… 

Quality Workplaces Enhance Our Community

The Newark Advocate
As a fourth-generation, family owned company, Velvet Ice Cream takes pride in its employees. They are welcomed into the fold as if they are members…

Interesting Reading 
You put in long hours on day-to-day management, trouble-shooting, talking to customers and handling all the other tasks that are part of the entrepreneurial experience. You love it, but you know you’re not going to run the business forever…have you taken time to plan your exit strategy?
Holbrook & Manter
If you go on a business trip within the U.S. and add on some vacation days, you know you can deduct some of your expenses. The question is how much.

Overall, the family-owned businesses surveyed had an average of 22 percent women on their top management teams. Among the world’s largest…
When we think about business succession, we often see it a bit like succession in a royal family where control of the kingdom passes from king to…
Huffington Post
Marriages are ripped apart by adultery, lies, poor communication, and sometimes, by business. If you’re not proactive, building a family business can…

In The Black

Running a family firm can be grinding. Sometimes it’s too easy to get caught up working in the business instead of on the business.
Many business owners dream of creating lasting legacies that their children can eventually take over and grow. Unfortunately, that doesn’t always happen.
Crain’s Detroit Business (blog)
Family business succession: It’s not just about family Crystal Mountain, located in northwest lower Michigan, is a large family resort, conference center and evolving residential community…
Summary: Andrew Keyt, an expert on family businesses and a well-known author, leader and consultant, shares some essential insights about family…

Conway Center for Family Business
J. Richard Emens, Executive Director |
Deana Gordon, Managing Director |

Ohio Dominican University
216 Sunbury Road, 
Columbus, OH 43219

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