Monthly Message – October 2014 - Conway Center for Family Business

Monthly Message – October 2014


Monthly Message – October 2014

Expansion and Growth Strategies for

Your Family Business

October 16 – 7:30-9:00 a.m.

Community Room in Alumni Hall

Ohio Dominican University

1216 Sunbury Road, Columbus, 43219

Thinking about expanding your family business? Wondering how to take your business to the next level? Tom Dunson, of Commerce National Bank, will lead a panel discussion that focuses on strategies that will help you assess your opportunities for growth and expansion and risk factors you need to consider. Members of the panel will include Brian Butler from Dublin Cleaners, Tom Kessler from Capital City Electric, Jim Bechtel of GBQ Partners, and Rose Roman of Commerce National Bank.

The panel will discuss the types of financing available to family business leaders who are considering expansion, how to qualify for different levels of financing, and where you can apply based on your risk factors.

You will also learn how to prepare and update your balance sheet to make it effective when meeting with prospective investors, potential partners, and lenders.

Brian Butler and Tom Kessler will share their experience with the growth and expansion process, and reveal what was successful, what wasn’t, and what they would change if they were to do it again.

Don’t miss this great opportunity for you to gain a first-hand perspective on how and when you should grow your business.

RSVP to Heather Howell at or 614-253-4820. The program is free for Conway Center members and $35 for non-members. Family business leaders attending for the first time may attend as our guest.

ODU’s Family Business Class

Free for Conway Center Members!

Building, Operating, and Passing on a Family Business will be offered by Ohio Dominican University this fall and Conway Center members are invited to audit the class at no charge. Conway Center co-founders Dick Emens and Bea Wolper will teach the 8 week course which takes place on Thursday nights from 6:00-9:30 p.m. starting on October 16 and concluding on December 11. The class will focus on issues related to the developmental lifecycle of the family business. Family business leader Steve Harmon, president of Spartan Logistics, will lead one session. Given that the vast majority of active (large and small) businesses are family businesses, this course examines critical success factors related to growth, success and succession. Additional topics covered include managing family dynamics in the context of the business, managing family member entrance and exit to the business, and selling or passing on the business. Contact Associate Director Deana Gordon, or 614-253-4820 by October 13 to register.

Sign Up Today!

16th Annual Family Business Awards and Expo

November 7

Aladdin Shrine Center

3850 Stelzer Road, Columbus, 43219

  • Expo: 10:00 a.m. – Noon
  • Luncheon: 11:30 a.m. – 1:30 p.m.

Sponsored by: Business First, Commerce National Bank, Definity Partners, Fathom, Gryphon Financial Partners, Rider + Reinke Financial Group, and Taft/

Awards Luncheon

Sign up today for the 16th Annual Family Business Awards Program on Friday, November 7, 2014 at the Aladdin Shrine Center. This event celebrates the accomplishments of outstanding family businesses within our community by honoring family businesses with awards in the following categories: Communication, Community Engagement, Family Business of the Year, Lifetime Achievement, Milestone Achievement, Re-Invention, Succession Planning, and Support of a Family Business.

Please RSVP for the Awards Luncheon by October 24. Contact Heather Howell at or 614-253-4820

Family Business Expo

Don’t miss this outstanding business development opportunity only available to Conway Center Family Business and Service Provider members! The Expo is a great way to meet other Conway Center members and showcase your business, products or services to more than 400 family business leaders and advisors who will attend the Awards Program.

  • Expo display tables may be reserved for $175
  • Table reservations include two Awards Luncheon tickets.

Please RSVP for the Expo by October 24, 2014 in order to guarantee your space. Contact Jill Hofmans at or 614-253-4820 for more information.

Save the Date!

Shedding the Ties that Bind: Coping with Founders Who Can’t Let Go

November 20 – 7:30-9:00 a.m.

Community Room in Alumni Hall

Ohio Dominican University

1216 Sunbury Road, Columbus, 43219

Mike Crotty, president of Spirit Services, found himself in a situation that no family business leader wants to face – making the hard choice between keeping a family member in the business and making sure the business has a solid future. During our November educational program, Mike will share the history of Spirit Services, how he found himself at a critical crossroad for the future of his family’s business, how he handled the situation, and what he’s learned along the way. Mark your calendar today so you don’t miss this presentation full of valuable insight for founders and next gens alike.

RSVP to Heather Howell at or 614-253-4820. The program is free for Conway Center members and $35 for non-members. Family business leaders attending for the first time may attend as our guest.

Directors’ Insight

The primary mission of the Conway Center is providing educational programs and resources to family business leaders to help you grow and transition your business to the next generation. You probably know that we offer many educational programs and roundtables, and eight different peer groups to our members. These meetings are primarily presented and facilitated by our service provider members, who have expertise in a variety of family business issues such as succession planning, communication, financial management, and estate planning.

But did you know that many of our service providers are also available to speak to other organizations where you belong? In addition to the topics mentioned above, like succession planning, they are happy to discuss retirement planning, cash flow management, risk management, compensation plans, tax compliance, branding strategies, and more. So if you are part of an industry trade association, service organization or Chamber of Commerce that is looking for speakers for meetings or conferences, please let us know. We’d be happy to share a full list of topics and speakers who will help make your next event both interesting and educational.

Dick and Deana

Conway Center Peer Groups

To sign up for any of our peer group meetings or to learn more about peer group opportunities contact Executive Coordinator, Jill Hofmans, at or visit for a full schedule of Peer Group programs.

Women’s Peer Group
October 14, 2014
7:30 – 9:00 a.m.
Room 274 – Griffin Center at Ohio Dominican University
1216 Sunbury Rd, Columbus, 43219
Topic: It’s Not all about YOU: Working with the ME Generation

Next Generation Leaders Peer Group
October 14, 2014
Noon – 1:00 p.m.
O’Brien & Associates
47 W. 3rd Avenue, Columbus, OH 43201
Topic: Facilitating Trust in the Family Business

Leadership Development
October 21, 2014
8:00 – 9:30 a.m.
Room 274 – Griffin Center at Ohio Dominican University
Topic: Mission, Vision, Values

Business Development Peer Group
October 23, 2014
7:30 – 9:00 a.m.
Room 274 – Griffin Center at Ohio Dominican University
1216 Sunbury Rd, Columbus, 43219
Topic: Accessing Centers of Influence: What is your prospecting plan?

Online Strategy Peer Group
November 1, 2014
8:00 – 9:30 a.m.
Fathom Columbus
1465 Northwest Blvd., Columbus, 43212
Topic: Getting Started with Social Media

CEO Peer Group
November 11, 2013 note day of week change
3:30 – 7:30 p.m.
501 West Schrock Road, Suite 201, Westerville, 43081
*RSVP required

Succession Planning Peer Group
November 13, 2014
7:30 – 9:00 a.m.
Room 274 – Griffin Center at Ohio Dominican University
1216 Sunbury Rd, Columbus, 43219
Topic: Succession of Ownership II: Protection of founder for further actions; Buy-Sell Provisions; the 4 “Ds”

The Conway Center Blog is LIVE!
Do you have something to say? We would love to hear from you on topics that educate, inspire, and/or entertain our family business members!

Keep in mind:

  • The key to writing a successful blog is to be personable – speak in your own voice and make sure your posts are not self-promotional. That is don’t just re-publish company news and corporate rhetoric.
  • Adhere to fair use, cite your sources, and ask permission for photos that are not yours.

  • If possible, include a photo with your blog post (but see above!).

  • Add links.

  • The Conway Center has the right to edit your blog submission.

  • Submitting a blog story does not guarantee we will publish it.

If you have something to share, in 300-500 words, please contact Jill Hofmans at

Get Your Job Postings Noticed!

There is a new searchable database on jobs available in the Columbus Region on the Columbus 2020 website: If you have job postings on your website, you are eligible to be included in this database. Just send your job site link to Becky Blatt at Columbus 2020 —

Another way for your job posting to gain more attention is to add it to the online job-finding discussion by tweeting the job with #cbusjobs. The tweet will also show up on, part of a talent recruitment campaign led by Experience Columbus that gives a glimpse into living and working in the Columbus Region.

Member Events

GREENCREST Build Your Brand Workshop

GREENCREST, the only Certified Brand Agency in central Ohio and one of only 31 in North America, is offering a unique and exclusive workshop for those eager to learn how to better brand their business. GREENCREST’s Brand Discovery Sessions are valued at $7,500, but you can learn how the brand development process works for only $297 per person!

In this powerful 3-hour workshop, you will learn:

  • What a “brand” really is and how it can increase your profitability
  • The secrets to defining your competitive advantage
  • How to communicate the “why” factor and why it’s important
  • What NOT to do when crafting your exclusive brand
  • The most common re-branding mistakes and blunders
  • How a brand can increase the value of your business

Build Your Brand DIY Workshop will be offered from 1-4 p.m. at Commerce National Bank, on two more dates this fall: October 16 and November 6.

Register online at

Fraud: Just Because You Don’t Talk About It Doesn’t Mean It’s Not Happening

During this free webinar presented by Plante Moran on Wednesday, October 22, from 2-3 p.m. EDT, their experts will discuss real-world examples of fraud, best practices for identifying and preventing an occurrence, and solutions if fraud occurs at your organization. The threat of fraud exists across every industry and within all areas of an organization. The risks go far beyond potential financial loss. Fraud could compromise customer data and negatively affect your reputation. Don’t become another statistic by waiting for fraud to occur. Register here.

Columbus Labor & Employment Seminar

Taft Stettinius & Hollister LLP invites Conway Center members to a free seminar on Labor & Employment Law on October 23, 2014, from 11:30 a.m.-5:00 p.m. at the Columbus Renaissance Hotel, 50 N. 3rd St., Columbus, OH 43215. The event will includes sessions on background checks, same-sex marriage, mental health, 24/7 workplace issues, contractor compliance, ACA, and workplace violence prevention programs. It also includes lunch at 11:30 a.m. and a cocktail reception at 5 p.m. at the conclusion of the program.
Register by clicking here.
Questions? Contact Jessica Hamlin at or (614) 334-6157.

Welcome New Member

MPW Industrial Services
Monte Black, Kristen Hargus, Adam Black, Jared Black
9711 Lancaster Rd, S.E., Hebron, OH 43025

Established in 1972 and headquartered in Hebron, Ohio, MPW Industrial Services is a leading provider of integrated, technology-based industrial cleaning, facility management, water purification and container management services throughout North America. CEO Monte Black started the business when he began cleaning truck fleets using a pickup truck retrofitted with a pressure washing system. Today, MPW has grown to more than 40 locations and nearly 2,500 employees across the United States. In addition to Monte, MPW employs eight family members, including Kristen Hargus, Director of Human Resources, and General Managers Jared Black and Adam Black.

Welcome New Service Providers

Robert W. Evans, CPA/ABV/CGMA
460 Polaris Parkway, Suite 300, Westerville, Ohio 43082

Started in 1990, HW&Co. (formerly Howard, Wershbale & Co.) is one of the 200 largest CPA firms in the country. With 125 employees, HW&Co. is a regional certified public accounting and consulting firm with locations in Cleveland, Columbus, and Mentor, Ohio. The firm provides valuation and appraisal services for family businesses along with comprehensive financial, tax and business advisory services. Bob Evans works in the firm’s Business Valuation, Merger and Acquisition and Litigation Support practice areas and also advises clients with complex tax and accounting issues. HW&Co. believes its greatest strength is listening to their clients to understand their challenges and develop innovative and effective solutions, which they’ve incorporated into their motto, “Conversations That Change Everything.”

Merrill Lynch/Bank of America
John Forloine, Jasmine Petrovski
4661 Sawmill Road, Suite 200, Upper Arlington, Ohio 43220

Merrill Lynch began as a small firm in 1914, and has since grown to become one of the world’s leading financial institutions. John Forloine joined the firm in 2013, and now along with his Client Associate, Jasmine Petrovski, assists business owners in an array of financial solutions – among them, are corporate lending, merchant services, and facilitating the sale or recapitalization of their business.

Member News

Accel Finds Columbus’s Affordability, Location Key To Growth
Columbus CEO
For a company like Accel, Inc., a contract packaging business for a variety of goods produced elsewhere, making the Columbus Region home is a…

Donatos Adding 200 Jobs In Central Ohio
Columbus Dispatch
Thanks to sales growth this year, Donatos Pizza plans to hire 200 people in central Ohio.

City Approves Land And Building Deal For Alkon
Per the incentives approved by council last week, Dublin Building Systems will build a 30,000-square-foot facility for the company that develops…

CNG Fueling Station Coming To Obetz As IGS Energy Builds Network
Columbus Business First (blog)
IGS Energy will build its ninth compressed natural gas fueling station, as the Dublin energy company continues to expand its two-state CNG corridor.

Lindsay Honda Turning Old Scarborough Mall Into Massive Dealership
Business First
Automall wouldn’t be a misnomer for the new Lindsay Honda. The east-side dealership is renovating the old Scarborough Mall…

Educated Columbus Workforce Helps MPW Industrial Services Grow
Columbus CEO
The Columbus region is chock-full of cultural and educational opportunities and benefits that offer advantages to companies and make it a great area for commerce…

Berger, OhioHealth Make Partnership Intentions Official
Circleville Herald
Blom and Colburn both said they believe the partnership agreement can be developed and approved within the next 60 days…

Spartan Seals Deal To Buy Large Warehouse, 50-Plus Acres From Whirlpool
The City Wire
The deal by Spartan Logistics to acquire the large warehouse and distribution center and a little more than 50 acres from Whirlpool has closed, with…

White Castle testing veggie slider
Columbus Dispatch
One of the pioneers of fast-food hamburgers and late-night urges is flirting with vegetables…

Interesting Reading

Inside The Family Business: Boundaries And Best Practices
Rea & Associates
There are few things more gratifying than observing a successful family business already in its third (or later) generation of existence…

Your Money: Are You Preparing The Future Of Your Family Business?
The Island Packet
The highest correlation to a successful succession in a family business is the next generation having spent some time working outside the family business. This helps the heir gain a sense of independence…

The Three Big Reasons Family Businesses Fail … And How To Avoid Them
Philadelphia Business Journal (blog)
Some 70 percent of family-owned businesses fail or are sold before the second generation gets a chance to take over, according to a 2012 Harvard…

Four Misconceptions About Succession Planning
Increasingly, the industry is viewing succession planning as a tool that positions a business for future growth. To achieve this, advisors need to commit…

Why Privately Held And Family-Owned Businesses Should Have Independent Boards Of Directors
FEI Daily
Independent directors with a successful business background can play an invaluable role by offering an outsider’s perspective on a company’s…

5 Strategies For Growing Your Family Business Happily
Entrepreneur (blog)
I experienced this fear firsthand in 1999, when our business was bought out in a hostile takeover. Because it was a family business, we had four…

In The Firing Line: A Family Business Guide
Business Spectator
Terminating the employment of a family member from the family business may be one of the most difficult decisions you may ever have to implement in…

3 Millennials Shaking Up Their Family Businesses
The Coca-Cola Company
See how youthful energy and ideas are helping family businesses – from real estate brokers to bakers of cheese crisps – evolve.

Sons no longer the natural successor to family business
Sydney Morning Herald
Not so long ago it was considered the norm for a father to groom his son to succeed him in running the family business. Not so these days. Research…

The Succession Of Family Members, Filling Big Shoes
Family Business United
In a non-family business the process of succession can be relatively straightforward; find the best person for the job and hire them. The process is…

Family Business Boards Need Women Directors
Private Company Director: The Magazine for Private Company Governance
Companies must rejuvenate their boards to maintain their vibrancy and effectiveness, and a diverse board is essential to a company’s success…

Addiction And The Family Business
Family Business Consulting Group
Addiction is an unfortunate but common issue that many families have to deal with. Families in business together are not exempt from this issue..

Most Family Businesses Fail, But Parenting Might Be Their Saving Grace
Deseret News
“The deaths of businesses now outnumber the births of businesses,” said Gallup’s CEO Jim Clifton earlier this year. And the rate of survival for family…

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