Monthly Message - September 2015 - Conway Center for Family Business

Monthly Message – September 2015


MONTHLY MESSAGE  – September 2015

Developing a Successful Family Business Culture

September 17 – 7:30-9:00 a.m.
Alumni Hall at Ohio Dominican University
1216 Sunbury Rd., Columbus, OH 43219
Sponsored by KeyBank   

Donatos Chairwoman Jane Grote Abell will share her strategies for creating a great culture in a family business. She’ll teach you her four C’s — compassion, character, courage and conviction  — and give examples of what’s worked for Donatos, including tips for creating a positive culture in a family business for both family and non-family employees.

For starters, Jane teaches a class for new managers and gives out her cell phone number so they can reach her any time they have an issue that needs her attention. Having a great team that she trusts allows Jane to focus on Donatos’ mission to promote goodwill through product and service, principles, people, and public service, while managers take care of customers on the front line.
One of the reasons that Jane spearheaded efforts to buy back Donatos from McDonald’s in 2003 was that she and her dad – founder, Jim Grote – wanted to bring back the company culture that focused on a quality product, good customer service and a rewarding work environment. They’ve done that – and more – and she’ll share their journey with you during this program.
You’ve seen her on Undercover Boss, now come out to meet her in person to learn how to create a successful culture in your family business. You’ll even get a sneak preview of Jane’s new book and an opportunity to win one of the first copies when they come out later this fall!
We are expecting a large turnout so be sure to RSVP to Heather Howell at or 614-253-4820. The program is free for Conway Center members and $35 for non-members. Family business leaders attending for the first time may attend as our guest.


Stand Out From the Crowd
Marketing Strategies to Boost Your Family Business’ Brand

October 15 – 7:30-9:00 a.m.

Alumni Hall at Ohio Dominican University

1216 Sunbury Rd., Columbus, OH 43219

Conway Center board member and service provider, Kelly Borth, CEO and Chief Strategy Officer of GREENCREST, will lead an informative panel discussion about best practices for marketing and branding your family business. She’ll draw from her 35 years of experience and work with Central Ohio family businesses to illustrate proven strategies that you can apply to your organization to help it stand out and get the recognition it deserves.

You’ll hear from these family business leaders about how they’ve used marketing to grow their businesses
Steve Arnold, The Strait & Lamp Group; Dianne Grote Adams, Safex; Elizabeth Blount McCormick, UNIGLOBE Travel Designers; and Mike Vargo, VARGO® Companies.

Kelly is a valuable resource for the Conway Center’s Business Development Peer Group, a featured columnist for Smart Business magazine, and a facilitator of marketing-related topics for The Entrepreneurship Institute. A full-service marketing, advertising, public relations, digital and social media agency, GREENCREST specializes in turning market players into industry leaders.™

Sign up today!

RSVP to Heather Howell at or 614-253-4820. The program is free for Conway Center members and $35 for non-members. Family business leaders attending for the first time may attend as our guest.

Directors’ Insight 

We hear a lot about how important social media and online communication are for connecting with clients, customers, and, of course members! That’s why we’ve created these opportunities to share information, stay in touch, and hear what’s on your mind.
  1. We provide a blog on our website where we share insight and advice from family businesses and our service providers. Click here to check it out!
  2. We also partner with Columbus CEO magazine on an ongoing monthly blog series by family business leaders and advisors with information and ideas about topics unique to family businesses. Recently, we’ve shared articles from Fritz Reitter, of Reitter Stucco; Elizabeth Blount McCormick, of Uniglobe Travel Designers; and Steve Arnold, of Strait and Lamp.
  3. The Members Only section on our website provides access to a library of articles about family business topics including governance, estate and succession planning, human resources, finances, and generational issues. You can login on our site by clicking on “Members Only” at the top of the page or simply by clicking here.
  4. You can also find us on Facebook, LinkedIn, and Twitter so be sure to like us, connect with us, and share your thoughts!
We hope you will take advantage of all of these online resources to enhance your family business knowledge and advance your family business. They provide great ways to learn from other family business leaders and advisors who really “get it”.
Dick and Deana

17th Annual Family Business Awards and Family Business Expo

Monday, November 9, 2015

Hilton Columbus at Easton
Easton Town Center
3900 Chagrin Drive, Columbus, 43219
Expo: 10:00 a.m. – Noon
Luncheon: Noon – 1:30 p.m.
Awards & Expo Sponsored by:
Business First
Commerce National Bank
Definity Partners
Gryphon Financial Partners
Rider + Reinke Financial Group
White Castle
Award Trophies sponsored by: Artina Promotional Products | Printing & Signage provided by: Capitol Citicom | Promotional Materials and Exhibitor Training provided by: Outreach Promotional Solutions  

Awards Luncheon:

Sign up today for the 17

th Annual Family Business Awards Program and Expo on Monday, November 9, 2015. This event celebrates the accomplishments of outstanding family businesses within our community by honoring family businesses with awards in the following categories: Community Engagement, Communication, Family Business of the Year, Family Business Legacy, Lifetime Achievement, Milestone Achievement, Re-Invention, Succession Planning, and Support of Family Business. 
Individual tickets:   $50 for members, $75 for non-members
Tables for 8:            $325 for members, $500 for non-members

RSVP by October 28, 2015, to Heather Howell at or 614-253-4820.

Family Business Expo:
Don’t miss this outstanding business development opportunity only available to Conway Center Family Business and Service Provider members!  The Expo is a great way to showcase your business, products or services to more than 500 family business leaders and advisors who will attend the Awards Program. 
  • Expo display tables may be reserved for just $150 prior to September 11, 2015 (Tables will cost $175 after that date)
  • Table reservations include two Awards Luncheon tickets.
  • All exhibitors are invited to a 
    complimentary training session
    Conway Center member Outreach Promotional Solutions to 
    learn tips and tricks to increase traffic to your table and make the most of your Expo experience. OPS will give you ideas, inspiration, tips, and a 25% discount on any and all items you order. 
    Join us on October 6, from 8:00-9:30 a.m. in Alumni Hall at ODU!

Please RSVP for the Expo and Expo Training to
Hofmans at or 614-253-4820 for more information.

Conway Center Peer Groups 
To sign up for any of our peer group meetings or to learn more about peer group opportunities contact Assistant Director, Jill Hofmans, at
or visit
for a full schedule of Peer Group programs.
Leadership Development
September 15, 2015
8:00-9:30 a.m.
Room 274 – Griffin Student Center at Ohio Dominican University
Topic: Leadership vs. Management
Business Development
September 24, 2015
7:30-9:00 a.m.
Room 274 – Griffin Student Center at Ohio Dominican University
Topic: Establishing Goals: It’s More Than a Sales Number

Human Resources Peer Group
Friday, October 2, 2015
8:00-10:00 a.m.
Alumni Hall at Ohio Dominican University

Topic: What is Talent? Job Matching: Selecting Superior Performers

Online Strategy Peer Group
Wednesday, October 7, 2015
8:00-9:30 a.m.
Fathom Columbus
1465 Northwest Blvd., Columbus, OH 43212
Topic: Social Media
Leadership 2.0 Peer Group
October 7, 2015* note date change*
8:00-9:30 a.m.
Integrated Leadership Systems
501 W. Schrock Rd.
Suite 200
Westerville, OH 43081-8028
Note – You must have completed at least 3 Leadership Development Peer Group classes to attend this group.

Succession Planning Peer Group
October 8, 2015
7:30-9:00 a.m.
Room 274 – Griffin Student Center at Ohio Dominican University
Topic: It’s Lonely at the Top
CEO Peer Group
October 8, 2015
3:30-7:30 p.m.
Location TBA
RSVP Required
Women’s Peer Group
October 13, 2015
7:30-9:00 a.m.
Room 274 – Griffin Center at Ohio Dominican University
1216 Sunbury Road
Columbus, OH 43219
Topic: Book Discussion – What are your favorite family business books?
Next Generation Leaders Peer Group
O’Brien & Associates
October 13, 2015
Noon-1:00 p.m.
47 W. 3rd Avenue
Columbus, OH 43201
Finances for Family Businesses Peer Group
Sponsored by Holbrook & Manter
October 28, 2015
8:00-10:00 a.m.

Ohio Dominican University
Griffin Student Center – Room 274
1216 Sunbury Road, Columbus, OH 43219
Topic: Navigating Family Business Finances – Financial statements and tips and tricks to prepare for the upcoming tax season.

Member Events 
Tailgate for Charity to Benefit Dress for Success

You’re Invited to Tailgate for Charity on October 3, at Flannagan’s Dublin!
Tailgate for Charity, presented by Conway Center of Family Business member, Outreach Promotional Solutions, is an annual community event that supports local charities.  This year’s beneficiary is Dress for Success Columbus.   The event is a fun tailgate and watch party that features food trucks, former Buckeye players, tailgate games, raffles, and of course a watch party for the OSU vs. Indiana road game.   All proceeds go to DFS Columbus. To learn more and register, visit
or contact Nevin Bansal at 614-484-7329 or

Maximize the Value of Your Business

On Thursday, October 22, from 3:00-6:00 p.m., Conway Center Service Providers Brad Martyn and Jeff Lacy, of FocusCFO, and Tim McDaniel, of Rea & Associates, CPA/ABV, ASA, CBA, will be part ofan interactive panel discussion sponsored by Polymer Ohio/OH! Manufacturing. The presentation will answer these questions: What should you be focused on right now to meet current and future business demands? Why an exit strategy is important before you’re ready to sell or transition? Why it’s important to know the value of your business, and how you can grow that value over time? What can hurt the value of your business? What your options are for exit: sell, ESOP, family transition, keep as an investment? All attendees will receive a comprehensive overview of their company’s risk and opportunities in seven key areas to illuminate risks and opportunities. Register

Welcome New Member
Anderson Aluminum Corporation
Helena Anderson, Brad Anderson, Robert Anderson
2816 Morse Road, Columbus, OH 43231
(614) 476-4877
Since 1982, Anderson Aluminum Corporation has been Central Ohio’s premier glazing sub-contractor, providing efficient and competitive products and services. They offer single source engineering, fabrication and installation services. They have a 75,000 square foot facility and the only company with state of the art unitizing equipment in Columbus.  Their broad range of work can be viewed at The Wexner Medical Center at The Ohio State University, the Children’s Hospital Clinical Expansion project, Nationwide Arena, as well as various corporate headquarters including Cardinal Health, JP Morgan and Bob Evans.  Anderson Aluminum Corporation is also certified by the Women’s Business Enterprise National Council and is a proud supporter of multiple organizations in central Ohio.  President Helena Anderson, her husband Vice President Brad Anderson, and their son Robert, are dedicated to driving Anderson Aluminum Corporation to the forefront of their industry 

Member News 

Houston Press
Another pizza chain, Donatos Pizza, is also expanding into Houston and other Texas markets. They haven’t announced any locations yet… 

Interesting Reading 
Columbus CEO magazine – Steve Arnold, Strait and Lamp
Much like not talking politics or religion at the dinner table, common advice says not to mix business with pleasure-and definitely not with family. And mixing business with the in-laws? Forget it!
Morgan Stanley

Five tips for women to help them plan to achieve their dreams and prepare for the unexpected

Understanding Eminent Domain

Ohio’s Country Journal and Ohio Ag Net

Expansion projects, improvement efforts, new buildings taking shape – these types of things have become the norm. While we all want better infrastructure, the inconvenience of orange barrels can be dreadful. Bring on some additional dread when projects have a more personal impact and they come at the expense of your land.
Rea & Associates
Getting ready for the sale of a business? The best way to drive the value (in other words, increase the value) of a business is to increase its sustainable cash flow. Here are some tips on ways to dress up the company for sale and increase the cash flow at the same time.
Younger generation family members face an awkward relationship when they need to manage older or more experienced employees. How they handle their leadership goes a long way in how they will be accepted by their employees.
Wharton University
The Next Gen perspective on what attracts them toward joining the family business. The reasons not to are obligation, entitlement and desperation…
Carlo’s Bakery, featured on TLC’s Cake Boss, is a thriving family business. Bartolo Valastro Sr. bought Carlos’ Bakery in 1964 from Carlo Guastaffero…
Family Business United
Family-owned businesses must also deal with unspoken assumptions of family influence, both within the family and within the firm. By using some…

Conway Center for Family Business
J. Richard Emens, Executive Director |
Deana Gordon, Managing Director |

Ohio Dominican University
216 Sunbury Road, 
Columbus, OH 43219

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